Everything sold on Tech6Sense is a digital product — online courses, test series and downloadable study materials. There is nothing to ship: access is given online, usually within seconds of a confirmed payment.

1. Digital products

Because access to digital content is immediate, a purchase cannot be "returned" like a physical product. That is why refunds are limited to the situations below. Please read the course page (what is included, number of lessons or tests, access period) before buying, and try our free courses and free lessons first.

2. When we refund

  • Paid twice for the same course or material — the duplicate payment is refunded in full.
  • Money debited but no access, and we cannot grant access within 3 working days of you contacting us — full refund.
  • Serious technical problem on our side that stops you using the course and that we cannot fix within 7 days of your report — full refund.
  • Course withdrawn by us before your access period ends — a suitable alternative course, or a refund in proportion to the unused period.
  • Content materially different from what the course page described — reported within 7 days of purchase.

3. When we don't refund

  • Change of mind after access was given, or not having time to use the course.
  • Downloadable materials that have already been downloaded.
  • Not getting a job, placement or exam result you hoped for — no course can guarantee that.
  • Access revoked for breaking the Terms of Service (for example account sharing or copying content).
  • The value of coupons or Sense Points used at checkout — points used on a refunded order are returned to your points balance instead.

4. How to ask for a refund

Email hello@tech6sense.com (subject: "Refund request") or use the contact form within 7 days of the payment, from the email address of your Tech6Sense account. Include the course or material name and the Razorpay payment ID from your receipt or Orders & Payments. We reply within 2 working days.

5. Processing time

Approved refunds go back to the original payment method through Razorpay. We start the refund within 2 working days of approval; it usually reaches your account in 5–7 working days, depending on your bank. Access to the refunded course or material ends when the refund is made.

6. Cancellations

You can cancel a payment that is still pending by closing the payment window — no money is taken. Once a payment is complete and access is given, the order cannot be cancelled except under section 2. We do not sell subscriptions or charge you automatically.

7. Contact

  • Grievance Officer: Grievance Officer, Tech6Sense
  • Email: hello@tech6sense.com
  • Address: Tech6Sense, Kalyani, West Bengal, India